What happens if our Society cancels its lectures?

Cancellation guidance for Society lectures is available on the website:

https://theartssociety.org/resource/lecture-cancellation-advice

https://theartssociety.org/coronavirus

I want to contact somebody at The Arts Society House

The office switchboard will be temporarily unavailable. Please use email, this information is located here-https://theartssociety.org/contact

The AGM has been cancelled - can I receive a refund on my travel and hotel arrangements?

With regard to accommodation and travel costs incurred to attend the AGM. The fares pool reimbursements to attending Societies were due to be processed after the event.  Many hotels in Spain are issuing refunds at the moment and many of the airlines are cancelling flights in two weeks blocks.  For now, we suggest you contact both the hotel and airline. If they are not currently issuing refunds at this time (with  9 weeks still to go before the original AGM date) it is advisable to maintain the booking, as a refund may become available in due course as providers have to cancel. However after the event date (13th May 2020) if you have been unable to receive a refund please provide the Finance team with details of the costs incurred, and an amount not exceeding £250 will be paid from the Fares Pool.

 

The AGM has been cancelled - will I receive a refund on the Dinner and the Drinks Reception?

Full refunds have been issued for the Picasso Museum Drinks Reception and the dinner at Los Patios de Beatas through the platform that you used to make the booking. We believe that refunds usually take 3-5 business days but given the circumstances it might take slightly longer than usual.  If you have any queries about this please email agm@theartssociety.org

Will The Arts Society House receive post?

Yes we will, but there will be a delay in getting back to you if the office has to be closed.

I want to order merchandise

Please bear with us, there will be a delay in sending out orders. Whilst the office is closed we will be unable to send out merchandise.

Will Directory Day 2020 still take place?

We regret to inform you that the following Arts Society events and meetings for the period 16 March to 30 April will be cancelled:  

• Area Meetings

• Hub Meetings 

• Directory Day 

• Area Study Days and Trips

• Training events 

•  

We are working on alternative plans to make the content of the Hub Meetings and Directory Day available to Societies through digital channels. It is unlikely that Directory Day will be rescheduled in 2020, due to the logistics of moving such a complex event, the availability of suitable venues and potential clashes with other events.

I’ve booked travel tickets to attend Directory Day, what will happen to my expenses?

If you’re unable to get a refund on your tickets, we will still process travel expenses for two committee members from each society. There will be a delay in processing expenses and we thank you for your patience during this period.